Instant messaging, often shortened to simply "IM"
or "IMing," is the exchange of text messages through a software
application in real-time. Instant messaging differs from ordinary e-mail in the
immediacy of the message exchange and also makes a continued exchange simpler
than sending e-mail back and forth. Most exchanges are text-only, though
popular services, such as AOL, MSN Messenger, Yahoo! Messenger and Apple's
iChat now allow voice messaging, file sharing and even video chat when both
users have cameras. Some IM applications can use push technology to provide
real-time text, which transmits messages character by character, as they are
composed. More advanced instant messaging can add file transfer, clickable
hyperlinks, Voice over IP, or video chat.
The WhatsApp messaging application is the widely used
instant messaging application used for sending one on one and group messages to
your contacts- it has made life simpler for people especially those who are
always on the move. It is a cross-platform mobile messaging app which allows
you to exchange messages without having to pay for SMS. In addition to basic
messaging the users can create groups, send each other unlimited images, video
and audio media messages.
WhatsApp application development process is designed so as
to operate on all mobile platforms like android, iOS and windows.These
application are very helpful for our organizations, its creates employe data,
employe information and helping more and more organizations these days have
started using an application like whats app to streamline and automate
communication flow process within the organization.
A larger chunk of the companies have made significant
efforts in helping their people adopt an application like this and use it as a
part of their daily routine. A lot of inter and intra department automation can
be brought by the application by allowing sharing of files, images etc. and
make the decision making process faster than ever before with greater
management control and informed decisions. There is a growing demand to address
the ever growing and highly dynamic customer needs and requirements therefore
in such a case having an application like this can help in achieving the
desired business objectives and outcomes by streamlining the communication
process.
The success of these chat applications depends a lot on the
UI/UX design of the application since it needs a higher level of user
engagement dimension so that it is accepted as part of a culture and also since
most of the people who might use chat applications are youth.
WhatsApp application Messenger is being increasingly used by
corporates to address communication and information sharing flow between its
people to foster greater degree of team collaborations thereby streamlining and
automating various processes which ultimately leads to higher degree of
performance and improved efficiency levels.
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